Privacy Policy
Flat Rate Shipping is fully committed to the privacy of its website visitors. Unless required by law, any information that you choose to share through this website will not be shared with third parties without your explicit, written permission to do so.
Cookies may be placed on your computer's hard disk to enable the Flat Rate Shipping website to personalize the site according to your requests. If desired, you can delete cookies by adjusting your Internet browser's security settings.
If and when you request additional information about Flat Rate Shipping services and provide personal information via the website, we will retain your personal information in our secure database. However, as stated above, we will never share that information with third parties unless required to do so by law.
Privacy Policy in Detail
Flat Rate Shipping takes great pride in serving you with the finest experience and at the same time protecting and safeguarding your privacy. The Below Terms and Conditions explain the procedure implied when you visit our website and provide your information based on the service you require.
What Information is acquired and how?
To utilize some of the products and services offered by Flat Rate Shipping, you need to provide your personally identifiable information such as email address, communication address, contact information etc. This information is used by Flat Rate Shipping to fulfill the services you have requested. Various sections of this site can be browsed without you providing any of your personally identifiable information. You have the option to decide not to provide your personal identifiable information which will restrict your access to certain services offered by Flat Rate Shipping. Non Personally identifiable information such as Ip address, Browser type, OS, domain name etc will be collected. This type of data is compiled in a way so as to exclude personal information and shall be used for purposes we assume applicable. Such Non Personally identifiable information shall be used by us to estimate traffic volume, statistical analysis, and for various development aspects pertaining to our website.
How is my information used?
Your personal information shall be used to fulfill the services you have requested and shall remain the property of Flat Rate Shipping. We do not acquire personal information on the basis of distributing personally identifying information. The information which is used is only based on the services that you have requested. Once you provide your information on our website, you agree to be contacted by Flat Rate Shipping regarding your inquiry and the desired type of service. Flat Rate Shipping shall not distribute your information to third party companies without your consent.
SMS consent and phone numbers collected for SMS opt-in purposes will never be shared with any third parties or affiliates for marketing purposes.
Security:
Flat Rate Shipping strives to safeguard your non public personal information in all mediums such as electronic and physical. However you should understand that no information transitioning online over the internet is 100% secure. General protection methods are implied and followed while you are providing your information and also after the transition into our database. All personal information in our database is stored and saved either for a limited or unlimited period. Such information is highly protected by restricting access by unauthorized personnel. We at Flat Rate Shipping make every effort to protect all information but cannot guarantee or warrant absolute security. We appreciate any inputs or questions arising at your end in contrary to this privacy policy. Please feel free to contact us at (754) 347-1777 or you can email us @ Privacy@flatrateshipping.com.
Information related to Cookies:
A cookie is a packet of information sent back and forth by a server to a World Wide Web browser and vice versa each time it accesses that server. These HTTP cookies are generally useful for authenticating, tracking and maintaining specific user related information. When you fill out your information on our website, your computer will send out information to our website helping us recognize your computer. You have the option to disable cookies on your browser however this may restrict your access to certain features and areas of our website. Cookies help us in determining various aspects such as identity, statistical analysis; session time etc. This privacy policy is restricted to cookies related to Flat Rate Shipping and is not applicable to cookies used by third party advertisers and partners featuring on our website.
Children's Privacy:
Individuals under the age of 13 years should not be providing information on our website. We do not accept quote requests or request for any other service provided by us knowing that he/she is under the age of 13 years. We request you to notify or intimate us immediately if you come across any individual who, under the age of 13 has requested a service on our website. Notification can be sent to Privacy@flatrateshipping.com
Third Party Websites:
You will find third party websites advertisement and links on our website. Our privacy policy on cookies is only restricted to the cookies sent by Flat Rate Shipping and not of those sent by the third party websites if you choose to access them through our site. The privacy policy and non disclosure clauses listed here do not apply to the third party websites. We request you to go through the policies of those websites before providing any information directly.
SMS/Text Messaging Terms & Conditions
1. SMS Consent & Data Sharing
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Flat Rate Shipping, you may receive messages related to the following:
- Conversational messaging (external)
Example: "Hello, this is Flat Rate Shipping. Your moving quote request has been received and is being reviewed. We will follow up shortly with your flat rate estimate. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your moving quote, service updates, or customer support inquiries.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Flat Rate Shipping by checking the SMS consent checkbox on our website at https://flatrateshipping.com/contact/ or by texting us first to initiate a conversation. Checking the consent box is voluntary and is not required to submit a form or use our services.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly at (754) 347-1777 or email Privacy@flatrateshipping.com to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (754) 347-1777 or by emailing Privacy@flatrateshipping.com. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Carriers are not liable for delayed or undelivered messages. By providing your phone number and opting in, you confirm that you are the owner or authorized user of the mobile device and phone number provided.
Service Module:
Flat Rate Shipping has a network of service providers with whom we have partnered. These third party companies are related to various services such as Residential, Commercial, Automobile, Local and Long Distance moving and other services associated with relocation. When you give a request for a moving quote or for any other service offered on our website, your information may be shared with a limited number of service providers based on your requirement in order to fulfill the service you have requested. This does not include SMS consent data or phone numbers collected for SMS opt-in purposes, which are never shared with third parties or affiliates.
Open Forums and Blogs:
Flat Rate Shipping has areas on the website which you can gain access to public forums and review systems. Any information that you willingly provide in these pages can be read and accessed in the public domain. You are requested to email us to Privacy@flatrateshipping.com for any concerns related to our forums and blogs and we will attend to it. However certain information cannot be edited once provided by you and any necessary changes will only be done with the sole discretion of our administrative team. We reserve the right to publish or not publish any particular content for reasons believed to be correct by Flat Rate Shipping
Modification of Policy and Changes:
This Privacy policy is likely to change from time to time. All changes will be updated here and this policy is considered effective from the date first written. If you do not wish to comply with any portion of our policies or updates please refrain from using this site.
Legal Disclaimer:
We hold the right and sole discretion to reveal or disclose the personal information provided by you on our site in the event of any judicial proceeding against us or a third party associated with us. Such an instance shall occur when we have the need to enforce our Terms and Conditions as applicable or initiate legal proceedings on an individual or party, protect the rights and assets of Flat Rate Shipping and its management and employees.
Contact Us
Any queries or concerns pertaining to the above policy must be emailed to Privacy@flatrateshipping.com
